We provide a fast, efficient and easy to use DBS checking service, with the choice of processing applications online or via paper. We can also access Route 2 external verification and ISA Adult First checks.

Please note our services aren’t available to individuals or the self-employed, this helpline: 03000-200190 can provide advice for individuals and the self employed or ask the organisation who requires you to be checked to carry out your check.

Two application options are available and are outlined below, please select the best option for your organisation.

Please note that regardless of the application process used the resulting certificate is printed on paper and sent to the applicant.

Please follow the links for further information: Price List and FAQs (Frequently Asked Questions).

You can log into our e-DBS system, here: GBG System

Online Applications

The online system requires interaction from the organisation and the applicant and therefore requires its users to have a level of IT literacy.

Although we charge a small start-up fee there is no requirement to pre-pay; the administration fee is £12+VAT for each application with discounts available for bulk; additional costs in line with DBS charging may also apply (£44 Enhanced, £26 Standard, £25 Basic)

The advantages of the online system are

  • Reduced chance of user errors during the application process
  • Gives you the ability to easily track the location of all your applications
  • Instant email alerts at verification and DBS completed stage
  • Auto escalation after 60 days at stage 4
  • Password reset

Please note that we do not process checks for organisations that require less than 10 DBS checks per year.

To apply please download and complete the e-DBS sign-up form and send to the DBS Team at dbs@cbrsolutions.org.uk

Paper Applications

The paper application system is suitable and accessible to all individuals and recommended for organisations requiring fewer than 10 DBS checks per year. There is no set-up fee and the administration fee is £13.50+VAT for Voluntary Norfolk enhanced members or £15+VAT for non-members.

To apply please download and complete the Paper DBS Sign-up Form and send your completed forms to: The DBS Department, CBR Business Solutions, St Clements House, 2-16 Colegate, Norwich, NR3 1BQ or email to: dbs@cbrsolutions.org.uk