Jobs Board

Information Analyst

OrganisationHealthwatch Norfolk
LocationWymondham with travel for meetings and research across Norfolk. Own vehicle required.
WebsiteVisit organisation website
Salary£24,496 - £29,439 pa
Hours37 hours per week. Full time
Date posted25 March 2024
Closing date11 April 2024

We currently have a vacancy for an Information Analyst

Are you passionate about using patient experience to make improvements in  health and social care? We need someone who can help us interpret what we hear and communicate our findings to our health and social care partners and decision makers. We are looking for someone with experience of analysing research and data including qualitative and quantitative information. This person will have responsibility for producing specific reports to key stakeholders across health and social care and will be involved in HWN projects and engagement, including:

• desk based research on what research findings are already available
• informing data collection methods such as survey design
• coding and analysis of both quantitative and quantitative data
• report writing

This is a key role for Healthwatch Norfolk supporting the whole team including project staff leading the projects, engagement staff going out to collect feedback and the communications team telling the public what we discover. Spotting trends in data is at the core of what we do, and you will help to shape our priorities for people living in Norfolk. Your work will help to ensure that we effectively represent the views and opinions of people in Norfolk about the commissioning and delivery of health and social care services.

Some of the projects our Information Analyst has worked on recently include:

• Three Hospitals Three Weeks- we analysed hundreds of responses from patients across three Norfolk hospitals.
• Major Trauma Centre- we analysed public engagement responses around a proposal for a Major Trauma Centre in Norfolk.
• Engagement in Care Homes- as part of a new project we analysed the views of care home residents and their families.

What you’ll bring
We are seeking an individual who is detail oriented, inquisitive with an analytical mind, who can take complex data and present it in a way that is easy to understand. You must be confident communicating with people at all levels as well as the wider public.

You will normally be based at our offices in Wymondham and will be expected to travel for research or to attend meetings in Norfolk so you must have access to your own transport.

How to apply

Please visit our website for further details and to download an application form.

Completed application forms (not CVs) should be sent to by midday on Thursday 11th
April 2024. Interviews will take place at our offices in Wymondham on Thursday 18th April 2024.

Applications will only be accepted when submitted by email, using the application form. No agencies please.