Jobs Board

Money and Pensions Service Debt Caseworker

OrganisationNorfolk Citizens Advice
LocationNorwich
WebsiteVisit organisation website
Contract typeFixed Term to 31st March 2022
Salary£20,331 – £23343.60
Hours1 Full Time 37 hours a week
Date posted23 April 2021
Closing date14 May 2021

This is an exciting opportunity for you to be at the forefront of money advice delivery and join our existing team who deliver a multi-channelled debt advice casework service via telephone, face-to-face and email.

If you can demonstrate the following:

  • Excellent communication skills
  • Able to show empathy and build rapport
  • Ability to deal with a variety of challenging situations
  • Experience of working with a wide variety of people
  • A positive attitude and enjoy working in a team
  • Ability to problem solve
  • Good attention to detail
  • Excellent IT skills (Microsoft Office)

You don’t need specific debt experience, however we are looking for empathy and emotional resilience, with strong communication skills and a passion for helping others.

Full training will be given.

How to apply

The closing date is end of business Friday 14th May 2021 at 5pm.

Interviews will be held via Microsoft Teams Thursday 20th May 2021

Please visit our website for full details and to download an application form or to complete the online application form  www.ncab.org.uk

Please note that we do not accept CV’s.