Jobs Board

Community Support Manager

OrganisationEmmaus Norfolk & Waveney
LocationEmmaus, Belsey Bridge Road, Ditchingham, NR35 2DT
WebsiteVisit organisation website
Salary£36,000 gross per annum
Hours40 hours per week: Monday – Friday with flexibility to cover sickness and holidays as required to ensure cover 7 days per week
Date posted6 April 2021
Closing date30 April 2021
Contact nameCecile Roberts

The Community Support Manager, who reports to the Director, will be responsible for overseeing all aspects of Companion (resident) support and development as well as all aspects of management of the residential homes.

Applicants should have a management background and experience of working in homelessness, social care, mental health, or residential settings for complex needs and will need to be a good communicator and leader, have exemplary organisational and administrative skills, the ability to work well with people from a range of backgrounds and maintain a positive “can do” attitude. Also applicants will need the skills to be able to manage others in a unique and sometimes demanding setting and think on your feet whilst sticking to the protocols that you will embed and uphold.

The role

  • To oversee all aspects of Community support.
  • To ensure we provide a safe and welcoming home for as long as needed to previously homeless men and women. That they are offered a platform to overcome their individual difficulties and take ownership of improving the quality of their lives.
  • To work cohesively with the whole team to ensure the Companion package is developed and improved and those we support are at the centre of all we do.
  • To ensure that we support and enable each Companion to make best use of the opportunity within a working Community in order to develop their work, personal and creative abilities in order to set and achieve their individual goals.


  • An auto enrolment pension arrangement whereby the employer contributes 5% and employees 3%
  • 25 days pro-rata plus Bank holidays
  • Individually tailored induction, training and development
  • 24/7 employee assistance scheme is available

If you would like to arrange an informal discussion about the role, please email

How to apply

To Apply

For further information on the role, download the Application Pack below.

To apply please send your CV in a word file format or.pdf, with a supporting statement on no more than two sides of A4, the equal opportunities and declaration of criminal records forms by email to by close of business 30/04/ 2021.